Beyond the Amenities War—What Moves the Needle in Multifamily Housing

Amenity strategies are no longer one-size-fits-all. From wellness suites to bike storage and EV charging, here’s what’s working across multifamily markets

This On Demand CEU is a recorded presentation from a previous live event.

By Robyn M. Feller

If the last decade felt like a race to outdo competitors with flashy amenities, today’s reality is more nuanced—and more regional. The 2023 BD+C Multifamily Amenities Study confirms that outdoor lounges (86.5%), fire pits/grills (85.4%), and rooftop decks/terraces (77.1%) remain near-universal, even in cold climates. The same survey shows in-unit washer/dryers at 90.6%—still the strongest in-unit expectation across projects. Together, these findings underscore that while trends shift, the fundamentals still carry the most weight.

The broader takeaways highlight just how much the industry has evolved since the height of the “amenities war.” Multifamily developers and their AEC partners continue to innovate, tailoring amenities to diverse tenant groups—including condominium residents, students in academic housing, and seniors in living communities. Much of this innovation responds directly to challenges accelerated by the COVID-19 pandemic, with fresh ideas and bold approaches.

At the same time, the study reinforces that after location and price, the right amenity mix remains one of the most powerful selling points for both new and renovated multifamily housing. Features like interactive fitness services and dog exercise stations are increasingly common, adding new layers of complexity for design teams as they balance cost, value, and long-term use.

This course draws on that survey data along with insights from architects, engineers, and contractors across leading firms in the multifamily sector. These findings show that while amenities continue to evolve, the strongest programs balance novelty with fundamentals, anchoring design strategies in features residents consistently use and value.

Learning Objectives

After reading this article, you should be able to:

  • Differentiate between high-value, daily-use amenities and high-cost features with limited ROI.
  • Analyze how demographics, climate, and local policy shape amenity programming.
  • Identify strategies for integrating wellness, sustainability, and resilience into amenity planning.
  • Apply persona-based and community-driven approaches to determine the right amenity mix.
  • Evaluate case studies that demonstrate how thoughtful design and branding influence leasing, retention, and resident satisfaction.

About the Author

Robyn M. Feller is a writer and editor specializing in architecture, design, and construction, with a focus on developing continuing education content for industry professionals. With extensive experience crafting insightful articles and technical features, she brings a deep understanding of innovative building strategies, sustainability trends, and real-world project practices to her work.

Image credit: The Ramsey, Durham, N.C. Photography by Tzu Chen Photography. Courtesy of Cline Design Associates.

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Course Includes

  • 1 Lesson
  • 1 Quiz
  • Course Certificate
  • AIA

    Credits: 1 AIA LU/HSW

    Instructional Delivery Method: On-Demand: Print/Other

    Prerequisites: None

    Program Level: Introductory

    Advance learner preparation: N/A

    AIA CES program approval expiration date: 10/24/2028

     

    AIA CES Provider statement: Endeavor Business Media is a registered provider of AIA-approved continuing education under Provider Number 10084542. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3). This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

     

    Endeavor

  • IDCEC

    Credits:

    This CEU is registered with the Interior Design Continuing Education Council (IDCEC) for continuing education credits.

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